Each order is always carefully packaged and checked, but unfortunately anyone can get a miss. In case of receiving a defective, damaged or incorrect item, we sincerely apologize for the inconvenience and will ship you a new item, no charge required. If you’re faced with such an item, please contact our customer support team as soon as possible.
When filling in the contact form, please attach a few photos of the damaged or incorrect item so that we can offer you an appropriate solution as soon as possible.
Return shipping costs:
We fully understand that you have absolutely no control over damaged or incorrectly shipped items. A replacement, repair or return of the product is free of charge.
Ordered the wrong product? Doesn’t work for you? Doesn’t suit your phone? Would like to return it? No problem! If you’ve made a purchase from our online store and are dissatisfied with your order, send it back within 30 days of purchase and get refunded.