We just want to inform our customers that we're here, coping with these difficult times and taking care of orders so that they arrive safely and on time.
Due to today's situation, it is imperative to protect our and our loved ones' health. To slow the spread of Covid-19, we would like to let you know that all of our products have been disinfected with 96% alcohol for both of our safety. On your end we strongly urge you to disinfect the package after receiving your order. We also ask for your understanding, in some instances because of the current situation, the returns will require a bit longer (2-4 working days), as they also need to be properly disinfected before processing.
We will make sure to send your orders by post on time. Still,
we ask you to note that due to the current situation with Covid-19, the delivery duration,
due to higher parcel count and security measures, it can take a bit longer than usual by
Deutsche Post and DHL. We ask for your patience and understanding. Please note that delivery
by DHL may take a little longer with the current situation as a result of security checks on
the borders. To track your order, check the status of the shipment using your shipment number.
Thank you for your patience and understanding.
Take care!
